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Autism Coach isAutism Coach
accepts credit card payment, personal checks
from within the U.S. and cashier's checks and money orders from
outside the U.S.
U.S. Holiday 2007 Shipping Information:
Orders placed within the U.S. generally arrive 2-7 days after we
receive the order. The Post Office sometimes takes an extra day or
two to ship orders to the West Coast, Texas, Hawaii and Alaska.
If your order has not arrived after a week, please contact us at autismcoach@comcast.net
and we'll track your order. U.S. orders placed by December
15 will arrive before Christmas. If you have a deadline by
which you need to receive your holiday order, please email us and
we'll do our best to meet it or if you wish to, you can pay extra
for custom shipping options. Shipping fees are automatically
calculated from postal rate tables by the shopping cart software
and are based upon weight. Sometimes an order is shipped in
a flat-rate box, but this decision is made when the order is
packed up - it depends on what makes the most sense. We hope
that you will understand that we are a consumer-oriented, parent
friendly site and we try to keep the prices of our products and
shipping costs affordable - however postal rates have increased
and shipping costs include delivery confirmation, the time it
takes to enter an order in our system and package it (about 25
minutes per order), and the cost of packaging materials.
Canadian Holiday 2007 Shipping Information:
Orders generally take 7-14 days because of customs delays, with
the exception of British Columbia, where customs can take up
to a month.
All online and
telephone orders are processed with secure sockets layer
technology provided by:

To order
on-line, please
select the Buy buttons on the pages of the products you wish to
order. View the contents of your shopping cart by pressing:
or complete the order by
clicking:
To order by mail, please
print out and complete the home
order form and mail the form to: Autism Coach, 6670 Sauk
Trail, Saline, MI 48176. Please make your check or money order
payable to Autism Coach.
To order
by fax, if you are a
school, please use the school
order form and fax your order to 1-877-485-1440. Our
professional price list
contains additional versions of software titles appropriate for
schools and professionals.
To order
by telephone, please
email autismcoach@comcast.net
and with contact information and we will call you to place the
order over the telephone.
For international customers,
we accept credit cards from outside the U.S. Shipping
charges may vary from the amount given by the shopping cart
software - sometimes the charge is less than the shopping cart
software quotes and sometimes it is more - we can provide you with
an exact quotation prior to ordering upon request. If
ordering by mail, international customers may enclose a money
order or cashier's check in U.S. dollars. We
ship directly ship to Canada, the United Kingdom, Australia, New
Zealand, Japan, South Korea, and most countries in Western Europe,
amongst others. Shipment to other countries depends upon
reliability of the postal system - if direct shipment isn't an
option, many customers find a friend or relative in the U.S. to
receive the order and then they make arrangements for delivery.
Return policy. Items
returned within 30 days are refundable, with the following
exceptions. Opened software is non-refundable due to
copyright restrictions. Opened, used, and damaged products are
non-refundable. Shipping and handling fees are
non-refundable.
Information you provide is
confidential and private. We do not share our
mailing list with other companies. Autism Coach is highly
sensitive to the privacy of our customers and believes that the
protection of those interests is one of its most significant
responsibilities. Autism Coach has adopted the
following Privacy Policy applicable to information about consumers
that it acquires in the course of its business: 1. Acquisition of
Information. We do not acquire any more information about
consumers than is required by law or is otherwise necessary to
provide a high level of service efficiently and securely. 2. Our
Employees and Privacy. We give access to information about
consumers only to those employees who require it to perform their
jobs. 3. Disclosure to Third Parties. We will provide
individually-identifiable information about consumers to third
parties only if we are compelled to do so by order of a
duly-empowered governmental authority, we have the express
permission of the consumer, or it is necessary to process
transactions and provide our services. 4. Privacy and Our Business
Partners. If we should ever make our technology or services
available to business partners, we will not share with them any
more consumer information than is necessary, and we will make
every reasonable effort to assure, by contract or otherwise, that
they use our technology and services in a manner that is
consistent with this Privacy Policy. If you have questions about
this privacy policy, please send an e-mail to info@autismcoach.com .
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